Orders are picked and processed 2 days on average. All orders ship from Florida. Upon your orders shipment you will be emailed a tracking number to view its transit, via FedEx or USPS.
FedEx Ground takes 3-4 business days for transit, USPS can be 2-8 days (next day for local Miami deliveries). For large orders we use Go Freight Hub.
Theft will not be covered after confirmed delivery to the requested address at checkout.
Any damage to product in transit MUST be documented. We will need images of the product in its packaging and the box in which it was shipped. Please provide images of the outside box and any leaking or damages to the product itself as well. Without documentation we cannot create a claim for replacement/refund. La Belle uses heavy weighted boxes to protect our products and rarely sees an issue with product safety, but in the off chance there is please make sure to reach out and include imagery to support the damage.
Wholesale orders are assigned shipping case by case depended upon country/size (please email firstname.lastname@example.org for more information).
We are a 5 star rated company and offer hassle free returns. Orders may be returned up to 21 days from the ship date for a full refund minus shipping. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a timely refund upon the return of the product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. ALL returns must be sent in a protected box, if sent in an envelop or without protection we will not accept the return. Please note, we do not accept returns for testers (if purchased). There may also be a restocking fee of up to 30% if bottle is not returned in original packaging. We are not responsible for unclaimed or lost package.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless the error was on our part.
Please allow up to 7 business days for a full refund.
There is a $2.99 cancellation fee per order.